Leah Jay Owners

Maybe it’s having more time to spend doing things that are important to you, building more for your family or growing a legacy. 

Leah Jay helps owners see the bigger picture in property investment and move towards that goal. We deliver dedicated property management and independent advice.

Pict KJR1 Owners


Life happens, and sometimes you may require an emergency repair, to access a locked property or, get in contact with your Property Manager asap! Leah Jay has made this easier for you with links to our most important services. Don’t hesitate to contact us via email or phone for anything outside these areas. 

* Please note we may not be able to respond outside business hours.


Security and Access

Contact a Property Manager

investment services


We not only do the fundamentals superbly giving you peace of mind, but we can also add substantial value through our complete property management approach. Whether you’re an investor or a tenant, our approach is proactive, prudent, and most importantly, human. We care about people and progress, and we’ll help you see the bigger picture.

We’ve been doing this for 30 years, the first to focus solely on property management. Along the way, we’ve become the most awarded property managers in NSW.

But in providing a Complete Property Management solution, we go beyond. We help owners through the entire investment process from thinking about their first property investment until they decide to sell their last.

Thinking of Selling

Planning Renovations

Considering Refinancing

Property Health Check


At Leah Jay, we take people and property further. Forging paths endures in our DNA since our conceptions, when we went against the grain to imagine a service dedicated entirely to property management. Today that spirit is what leads us up mountains, guides us towards excellence, and holds us to a commitment to be partners in progress – for each other, our clients and our community.

property management


Answers to the crucial questions asked by investment property owners.


Leasing Your Property

We can work with you to maximise your investment and ongoing yield through targeted improvements to your property. This can be done with regular maintenance, freshening up the property and maximising the presentation through painting, pruning of trees etc.

The underlying aim is to help maximise the benefit from your investment right through the investment lifecycle, from acquisition to divesting.

Our Investment Services team can assist you with guidance about the local rental market, what is in demand and what rent can be achieved.

A lot of real estate agents add ‘property management’ onto their standard buying and selling of homes. Often these companies will charge lower fees because their core focus is on the income they make from sales commissions. We focus 100% on property management, have managed properties for over 27 years and have a strong team, which together give you the service you deserve.

We strongly recommend that you have landlord insurance in addition to building insurance. This covers you for tenant-related risks, including loss of rental income and loss or damage to your contents and building by the tenant. 

Routine inspections of the property are carried out eight weeks after the tenancy has commenced and then every six months thereafter. Owners receive a copy of all reports and your property manager will communicate any concerns they may have with you. We encourage owners to view their property at least once a year – this should be arranged with your property manager.

Approximately 63% of Australian households own pets. The majority of pet owners are responsible and ensure no damage is caused to the property or grounds. It’s certainly worth considering when you are looking for a good tenant that you consider tenants with pets.

Here’s some more information about pets in rental properties.

The owner is responsible for the supply and installation of Australian Standard approved smoke alarms, ensuring there is the correct number in the right location in accordance with Regulations. If preferred, Leah Jay can arrange a professional inspection by a smoke alarm provider for an annual fee.

If your property has a swimming pool or spa then a copy of a valid Certificate of Compliance issued in the past three years is required.  This must be done prior to any lease or renewal being signed; without this your property cannot be leased.

For more information about swimming pools in rental properties, take a look at our article: Is Your Pool Compliant?

Your property manager can arrange all maintenance and repairs to be carried out on your behalf should you prefer. General repairs and maintenance are included in our management fee. However, there is a fee applicable for insurance claims and larger projects.

You are required to provide 30 days’ written notice when in a fixed term agreement. The notice may be given at any time up until the fixed term expires but this cannot take effect until the agreement term ends. You as the owner must give 30 days’ notice and the tenant must give you 14 days’ notice.

If the lease agreement has expired, it may be ended by the landlord or the tenant by giving written notice of termination. The notice may be given at any time. The owner is required to give 90 days’ written notice and the tenant must give you 21 days’ notice.

If the property has sold and the lease agreement has expired, the owner may terminate the agreement by giving 30 days’ written notice, on the exchange of contracts for sale. The tenant is not required to give counter-notice during this time if on an expired lease.

If you decide to sell your investment property, talk with our Investment Services team about the process. We have preferred real estate agents who share our values that we can put you in touch with.

If the property has sold and the lease agreement has expired, the owner may terminate the agreement by giving 30 days’ written notice, on the exchange of contracts for sale. The tenant is not required to give counter-notice during this time if on an expired lease.

We process funds on the 10th and 25th of each month. If these dates fall on a weekend or public holiday we will process the business day beforehand.

It’s vital to have high-quality photos. Yes, you or your property manager can probably take passable shots yourself – but ‘passable’ shouldn’t be what you’re aiming for! There’s a noticeable difference between a photo taken on a phone or amateur camera, and one taken by a professional photographer with top equipment.

Professional photos can help you highlight the best features of your property and make them the focus of your listing. A photographer knows exactly how to frame and present photos to show a property in its best possible light (both literally and figuratively).