Residential Property Management Done Differently

At Leah Jay, we specialise in residential leasing that’s efficient, strategic, and stress-free. We handle everything from listing and marketing your property to screening and securing reliable tenants.

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What We Do

Complementary Property Appraisal

Advice on preparing your property for tenancy, market rent, property improvements and compliance.

Strategic Marketing

Quality photography, copywriting, targeted ads and exclusive access to our database of prospective tenants.

Tenant Selection

Thorough multi-stage screening process to ensure the best tenant match.

Tenancy Set Up

Preparation of lease agreement, ingoing inspection and tenancy set up.

Tenancy Management

Detailed routine inspections, maintenance, arrears management, invoicing, outgoing tenancies, risk management and all other tenancy-related matters.

Compliance & Legislation

Our dedicated team provide expertise to ensure your property remains compliant and we minimise your risk.

Our Results

88

Properties leased last month

On average our properties are on the market for 
13.5 days.

0.5 %

Leah Jay Vacancy Rate

Last month's vacancy rate was well below the industry average and the direct result of our targeted marketing and thorough tenant screening process. Compared to the industry average for our region of 1.7% *Source REINSW.

33

Renovation projects completed

In the past 12 months our Investment Services team project managed renovations and developments for our owners to assist them in improving their return and capital value.

17

Property health checks

In the past 12 months, our investment services team conducted reviews of investment property performance and made recommendations for increasing capital value and portfolio growth.

Interested in Leah Jay Managing Your Property?

Leasing your property with Leah Jay means expert guidance, proactive management, and trusted results. We take care of the details so you can focus on what matters most. Let’s talk about how we can help.

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Answering Your Frequently Asked Questions

How do you find and screen tenants?

We use a thorough screening process that makes all the difference for property owners. This includes reference checks, rental history, employment and income verification, and industry-leading screening tools. Our goal is to secure reliable tenants who will treat your property with care and meet their obligations.

How long will it take to lease my property?

Leasing time can vary depending on market conditions, location, rental rates, and the presentation of your property. Whether you own apartments or houses, various aspects affect timing. On average, well-presented and appropriately priced properties lease within 2–4 weeks. We’ll provide honest guidance on timing and keep you informed throughout the process.

What is included in your leasing service?

Our comprehensive property management process covers everything needed to secure the right tenant, handling the day to day tasks and repetitive tasks that can be time-consuming. This includes marketing the property, conducting open homes and private inspections, thorough tenant screening, preparing lease agreements, and managing the handover process. We handle all these details so you don’t have to.

Do I need to be involved in day-to-day management?

Not at all. We take a hands on approach to managing your investment, taking care of the day-to-day on your behalf while keeping our clients informed through regular updates and reports. As a landlord, you’ll be consulted on key decisions, but our goal is to give you peace of mind and help protect your wealth for the future.

Can you help with multiple properties?

Yes. Whether you have one property or a growing portfolio of residential and commercial properties, we can manage them all under a single, streamlined approach. Our team has experience in both residential property management and commercial property management, providing strategic oversight across your entire investment portfolio to help you maximise long-term value and build wealth for the future.

Do I need to be involved in day-to-day management?

Not at all. We take care of the day-to-day on your behalf, keeping you informed through regular updates and reports. Of course, you’ll be consulted on key decisions – but our goal is to give you peace of mind and free up your time.

What makes a good residential property manager different from regular real estate agents?

A residential property manager brings hands on expertise to the ongoing aspects of property ownership rather than just one-time sales. The specialised focus on managing properties, maintaining tenant relationships, and protecting your assets will greatly benefit your long-term wealth building and future financial security.

David Hollis

September 30, 2024
Star Star Star Star Star
We recently had some questions regarding our investment property, our Leah Jay Property Manager, Milly, kindly suggested we have a chat with the the Leah Jay Investment Services Team. The Lead Services advisor, Pippa, called us and we were able to discuss our thoughts in a timely manner. We were provided with professional advice including a suburb market comparison report and a desktop property valuation appraisal which assisted us to feel comfortable with our decisions to move forward. Pippa is friendly, supportive with a quick response time. The Leah Jay team has managed our property for over 20 years. We recommend their work and confirm it is of a high standard.

Nicole

September 30, 2024
Star Star Star Star Star
Jasmina has been nothing short of fantastic!!!! I can not thank her enough for all of her help. She has been so prompt in her replies and was more than happy to answer any questions I had. Thank you Jasmina and Leah Jay!!!!

Hannah Mcnamara

September 26, 2024
Star Star Star Star Star
Leah Jay and the owner have been great to work with over the years. Highly recommend they have been very efficient and always communicated well. Thank you and special thanks to Emily.

Sarah Arthur

September 26, 2024
Star Star Star Star Star
Great communication, quick responses and amazing support. Highly recommended the Leah Jay Newcastle team. I have rented for the past 2 years and our property manager Emily and the whole Leah Jay team have made being a tenant an enjoyable experience going above and beyond to assist us when required. Nothing but positive feedback from a tenant perspective, thank you for all that you’ve done!

James

September 24, 2024
Star Star Star Star Star
Meg Goodrich and the Leah Jay team I. Newcastle were fantastic to work with and I would definitely recommend. Meg and the team are very responsive, thorough and so supportive throughout the entire process making it as easy as possible and stress free for me.

Bernice Offner

September 19, 2024
Star Star Star Star Star
Highly recommend the rental team at Leah Jay Newcastle, they have been exceptional so far. In the midst of a rental crisis and an incredibly stressful time for tenants relocating to the area, the team at Leah Jay has ensured outstanding communication in a timely manner to reduce the difficulties.

S K

September 18, 2024
Star Star Star Star Star
Emily and the Leah Jay Team are very professional, efficient and friendly. The LJ team are helpful and they always respond to my queries in a timely manner. If you're looking for a property in Newcastle I recommend you reach out to Leah Jay!

Greg Bendeich

September 12, 2024
Star Star Star Star Star
It's been great working with Leah Jay over the last almost decade with our investment property. The team at Leah Jay have always been professional and courteous while managing our property. I'd like to give a special call out to Emily and Pippa, who over the last few months have helped us greatly once we made to decision to sell the property. I highly recommend Leah Jay, but as importantly Emily and Pippa; nothing ever seemed to much trouble as we moved through the process of selling our property in Cliftleigh.

Bobby Tui

September 7, 2024
Star Star Star Star Star
I recently had the pleasure of working with Leah Jay - Newcastle to secure a rental property, and I couldn't be happier with the service I received! From the very beginning, the team was incredibly responsive and attentive to my needs. The turnaround time was impressively quick, making the entire process smooth and stress-free. Jasmina professionalism and dedication truly stood out, and I felt supported at every step. If you're looking for a reliable and efficient agency to help you find a rental property, I highly recommend Leah Jay - Newcastle. Thank you for making this experience so positive!

robbie mckenna

August 29, 2024
Star Star Star Star Star
I want to thank the team at Leah Jay - Newcastle , especially Emily and Zia who went over and beyond with helping me with my recent relocation . Moving can be stressful but they made the whole process go like clockwork , any queries I had were answered promptly and I was left in no doubt that I was dealing with a professional company who care . I would have no hesitation in recommending Leah Jay - Newcastle to your for all your property needs .

Find Out How We Can Help You

Looking for clarity on your investment strategy or current property performance? Reach out today and speak to a property management specialist who gets it.

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