people with purpose

At Leah Jay, we bring a deep expertise and a shared commitment to helping clients thrive - through every decision, every property, and every step forward

The Leah Jay Story

In 1994 Leah Jay commenced her property management business as a sole trader in Hamilton.

At the time, the situation with real estate in Newcastle, as far as rentals were concerned, was a very different picture to what it is today. The interests of sales and rentals were often not the same; with sales always holding sway. This was the norm across real estate agencies in Newcastle, and indeed throughout Australia. Leah was inspired to build a service dedicated to property investors – a specialist property management service with superior levels of expertise, care and commitment. It was seen as a bold step at the time; Leah Jay was the first business in the country dedicated solely to property management – many said it wouldn’t work.

Today, with 3 offices services the Lake Macquarie, Newcastle and Hunter Regions and a team of 50+ that legacy lives on.

Executive Team

The executive team provide strategic and operational leadership across the Leah Jay teams.

Growth Team

Our Growth team are with you from the very beginning of your investment journey and provide independent advice throughout the investment process. From optimising your return, through renovation project management and advice on connecting with mortgage brokers, we’ll help you get the most from your investment.

Commercial

For owners of commercial property looking for a personalised service, Leah Jay offers an excellent alternative to larger agents, while still providing specialised commercial management and leasing. At Leah Jay, we’ve had a separate commercial management operation since 2002.

Property Management

Our expert Property Managers take the hassle out of looking after your property, from the day-to-day details to maintenance – and everything in between.

Leasing and Support

Our Leasing and Support team members provide direct assistance to our property managers. Working pro-actively to ensure we provide a responsive and human-centric approach.

Executive Team
Growth Team
Commercial
Property Management
Leasing and Support
Cassandra Lantry

Cassandra Lantry

General Manager
Lesley Rattenbury

Lesley Rattenbury

Operations Manager
Janelle Bronca

Janelle Bronca

Senior Team Leader - Property Management
Pippa Rose

Pippa Rose

Head of Growth
Michelle McLean

Michelle McLean

Senior Team Leader - Compliance & Business Support
Melanie Frith

Melanie Frith

HR Manager
Pippa Rose

Pippa Rose

Head of Growth
Matthew Sneddon

Matthew Sneddon

Investment Services Manager
Holly Ekert

Holly Ekert

Team Leader & Business Development Manager
Meg Godrich

Meg Godrich

Business Development Manager
Gerard Haines

Gerard Haines

Senior Commercial Property Manager
Cassandra Lantry

Cassandra Lantry

General Manager
Pippa Rose

Pippa Rose

Head of Growth

Our dedicated property managers are experienced professionals who look after your property with care. With access to leading systems and strong support, they ensure you receive the highest quality service and personal attention throughout your property journey. Our complete property management model structures out team in the following way:

- Your dedicated property manager is your main point of contact and is always there to support you, providing expert guidance and responsive communication.

- Property associates assist our property managers with day-to-day tasks, allowing them to focus on delivering exceptional service and attention to your needs.

Our unique leasing and support team provides dedicated assistance to our property management teams, ensuring your property is always looked after - even during annual leave or peak periods. With a focus on quick turnaround times and tenant care, we help secure the right people for your property faster, so there’s never any downtime.

- Leasing professionals focus on marketing your property, conducting open homes, and matching the right tenants to your home, ensuring a smooth and efficient leasing process.

- Support professionals provide support to our team including backup coverage during staff leave or peak periods, so your property is always looked after and there’s never any downtime.

A Word From Our Clients

Find Out How We Can Help You

Looking for clarity on your investment strategy or current property performance? Reach out today and speak to a property management specialist who gets it.

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