Complete Property Management, Done Differently

Put your investment in the hands of someone you trust. At Leah Jay, we support property owners with expert guidance, independent advice and a singular focus on property management.

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The Leah Jay Way

Property should do more than cover the rent. Whether it’s building financial security, creating a legacy, or freeing up time to focus on what’s next, your investment should work for you. That’s why it deserves more than a transactional approach.

At Leah Jay, property management isn’t an add-on – it’s our sole focus. Unlike traditional agencies built around sales, we’re dedicated entirely to helping investors grow and protect their property. Since 1994, we’ve led the way in shifting the industry mindset from simply handling rentals to managing long-term investments.

Our Complete Property Management model is built on deep experience, strong values and independent expertise. We don’t sell property. We manage it with intention – through focused service, strategic advice and award-winning care.

This is the Leah Jay Way.

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Why Choose Us?

Leah Jay
Other Agencies
Property Management Specialists
We only focus property management and have done for over 30 years.
Sales often is their main priority and property management is an afterthought.
Property Investment Advice
We have a property Investment Services team who provide advice on acquiring and growing your investment(s).
Focus solely on traditional property management tasks.
Leasing Strategies
Progressive advertising options, efficient leasing processes and thorough tenant screening.
Basic leasing strategies and resources.
Maintenance Approach
Proactive and preventative — we treat your property like our own.
Reactive, only fixing things when it’s urgent (and expensive).
Tailored Service
No cookie-cutter solutions — we adapt to your needs and goals.
One-size-fits-all management with no flexibility.
Risk Management
Dedicated Compliance Manager to provide advice and education to our team and clients
Often left to the property managers.
Property Manager Support
Property Mangers are provided with direct support personnel to allow them time to focus on your property.
Often unsupported and when on leave properties are unattended.

Our Complete Property Management Approach

Managing the Tenancy

We handle every aspect of the tenancy with clarity and care. From rent collection and routine inspections to tenant communication and issue resolution, we ensure your property is well looked after and your tenants are supported.

Property Optimisation

Beyond day-to-day management, we look for ways to improve your property’s performance. Whether it’s upgrading features, adjusting rent, or planning long-term improvements, our focus is on helping you maximise return and reduce risk.

Accounts Management & Reporting

Stay informed with clear, consistent communication and detailed reporting. Your dedicated property manager handles everything and keeps you up to date with regular statements, inspection reports, and market insights.

Relationship Management

Strong relationships are key to successful tenancies. We take a balanced approach, supporting both landlords and tenants to create clear expectations, open communication, and long-term stability.

Property Marketing

Great tenants start with great marketing. We use high-quality photography, compelling listings, and targeted campaigns to attract the right tenants faster and minimise vacancy.

Finding the Right Tenant

We focus on placing the right person, not just filling a vacancy. Every applicant is screened with background checks, rental history, and references to ensure a reliable, long-term fit.

Delivering Progress 
for Over 30 Years

For over 30 years we’ve focused solely on property management and become the most awarded property managers in NSW. Since 1994 we’ve set about redefining property management, pioneering our comprehensive approach – Complete Property Management.

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Our Values

The Leah Jay Way is underpinned by our core values:

Respect: We extend respect to everyone.

Integrity: We do the right thing.

Diligence: We give maximum effort.

Knowledge: We stay at the forefront.

Courage: We embrace all challenges.

Curiosity: We question and seek better paths.

Adaptability
: We grow through change.

Meet the team

A Word from our Clients

David Hollis

September 30, 2024
Star Star Star Star Star
We recently had some questions regarding our investment property, our Leah Jay Property Manager, Milly, kindly suggested we have a chat with the the Leah Jay Investment Services Team. The Lead Services advisor, Pippa, called us and we were able to discuss our thoughts in a timely manner. We were provided with professional advice including a suburb market comparison report and a desktop property valuation appraisal which assisted us to feel comfortable with our decisions to move forward. Pippa is friendly, supportive with a quick response time. The Leah Jay team has managed our property for over 20 years. We recommend their work and confirm it is of a high standard.

Nicole

September 30, 2024
Star Star Star Star Star
Jasmina has been nothing short of fantastic!!!! I can not thank her enough for all of her help. She has been so prompt in her replies and was more than happy to answer any questions I had. Thank you Jasmina and Leah Jay!!!!

Hannah Mcnamara

September 26, 2024
Star Star Star Star Star
Leah Jay and the owner have been great to work with over the years. Highly recommend they have been very efficient and always communicated well. Thank you and special thanks to Emily.

Sarah Arthur

September 26, 2024
Star Star Star Star Star
Great communication, quick responses and amazing support. Highly recommended the Leah Jay Newcastle team. I have rented for the past 2 years and our property manager Emily and the whole Leah Jay team have made being a tenant an enjoyable experience going above and beyond to assist us when required. Nothing but positive feedback from a tenant perspective, thank you for all that you’ve done!

James

September 24, 2024
Star Star Star Star Star
Meg Goodrich and the Leah Jay team I. Newcastle were fantastic to work with and I would definitely recommend. Meg and the team are very responsive, thorough and so supportive throughout the entire process making it as easy as possible and stress free for me.

Bernice Offner

September 19, 2024
Star Star Star Star Star
Highly recommend the rental team at Leah Jay Newcastle, they have been exceptional so far. In the midst of a rental crisis and an incredibly stressful time for tenants relocating to the area, the team at Leah Jay has ensured outstanding communication in a timely manner to reduce the difficulties.

S K

September 18, 2024
Star Star Star Star Star
Emily and the Leah Jay Team are very professional, efficient and friendly. The LJ team are helpful and they always respond to my queries in a timely manner. If you're looking for a property in Newcastle I recommend you reach out to Leah Jay!

Greg Bendeich

September 12, 2024
Star Star Star Star Star
It's been great working with Leah Jay over the last almost decade with our investment property. The team at Leah Jay have always been professional and courteous while managing our property. I'd like to give a special call out to Emily and Pippa, who over the last few months have helped us greatly once we made to decision to sell the property. I highly recommend Leah Jay, but as importantly Emily and Pippa; nothing ever seemed to much trouble as we moved through the process of selling our property in Cliftleigh.

Bobby Tui

September 7, 2024
Star Star Star Star Star
I recently had the pleasure of working with Leah Jay - Newcastle to secure a rental property, and I couldn't be happier with the service I received! From the very beginning, the team was incredibly responsive and attentive to my needs. The turnaround time was impressively quick, making the entire process smooth and stress-free. Jasmina professionalism and dedication truly stood out, and I felt supported at every step. If you're looking for a reliable and efficient agency to help you find a rental property, I highly recommend Leah Jay - Newcastle. Thank you for making this experience so positive!

robbie mckenna

August 29, 2024
Star Star Star Star Star
I want to thank the team at Leah Jay - Newcastle , especially Emily and Zia who went over and beyond with helping me with my recent relocation . Moving can be stressful but they made the whole process go like clockwork , any queries I had were answered promptly and I was left in no doubt that I was dealing with a professional company who care . I would have no hesitation in recommending Leah Jay - Newcastle to your for all your property needs .

Find Out How We Can Help You

Looking for clarity on your investment strategy or current property performance? Reach out today and speak to a property management specialist who gets it.

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