people with purpose

At Leah Jay, we bring a deep expertise and a shared commitment to helping clients thrive - through every decision, every property, and every step forward

The Leah Jay Story

In 1994 Leah Jay commenced her property management business as a sole trader in Hamilton.

At the time, the situation with real estate in Newcastle, as far as rentals were concerned, was a very different picture to what it is today. The interests of sales and rentals were often not the same; with sales always holding sway. This was the norm across real estate agencies in Newcastle, and indeed throughout Australia. Leah was inspired to build a service dedicated to property investors – a specialist property management service with superior levels of expertise, care and commitment. It was seen as a bold step at the time; Leah Jay was the first business in the country dedicated solely to property management – many said it wouldn’t work.

Today, with 3 offices services the Lake Macquarie, Newcastle and Hunter Regions and a team of 50+ that legacy lives on.

Executive Team

The executive team provide strategic and operational leadership across the Leah Jay teams.

Growth Team

Our Growth team are with you from the very beginning of your investment journey and provide independent advice throughout the investment process. From optimising your return, through renovation project management and advice on connecting with mortgage brokers, we’ll help you get the most from your investment.

Commercial

For owners of commercial property looking for a personalised service, Leah Jay offers an excellent alternative to larger agents, while still providing specialised commercial management and leasing. At Leah Jay, we’ve had a separate commercial management operation since 2002.

Property Management

Our expert Property Managers take the hassle out of looking after your property, from the day-to-day details to maintenance – and everything in between.

Leasing and Support

Our Leasing and Support team members provide direct assistance to our property managers. Working pro-actively to ensure we provide a responsive and human-centric approach.

Executive Team
Growth Team
Commercial
Property Management
Leasing and Support
Cassandra Lantry

Cassandra Lantry

General Manager
Lesley Rattenbury

Lesley Rattenbury

Operations Manager
Janelle Bronca

Janelle Bronca

Senior Team Leader - Property Management
Pippa Rose

Pippa Rose

Head of Growth
Michelle McLean

Michelle McLean

Senior Team Leader - Compliance & Business Support
Melanie Frith

Melanie Frith

HR Manager
Pippa Rose

Pippa Rose

Head of Growth
Matthew Sneddon

Matthew Sneddon

Investment Services Manager
Holly Ekert

Holly Ekert

Team Leader & Business Development Manager
Meg Godrich

Meg Godrich

Business Development Manager
Gerard Haines

Gerard Haines

Senior Commercial Property Manager
Cassandra Lantry

Cassandra Lantry

General Manager
Pippa Rose

Pippa Rose

Head of Growth

Our dedicated property managers are experienced professionals who look after your property with care. With access to leading systems and strong support, they ensure you receive the highest quality service and personal attention throughout your property journey. Our complete property management model structures out team in the following way:

- Your dedicated property manager is your main point of contact and is always there to support you, providing expert guidance and responsive communication.

- Property associates assist our property managers with day-to-day tasks, allowing them to focus on delivering exceptional service and attention to your needs.

Our unique leasing and support team provides dedicated assistance to our property management teams, ensuring your property is always looked after - even during annual leave or peak periods. With a focus on quick turnaround times and tenant care, we help secure the right people for your property faster, so there’s never any downtime.

- Leasing professionals focus on marketing your property, conducting open homes, and matching the right tenants to your home, ensuring a smooth and efficient leasing process.

- Support professionals provide support to our team including backup coverage during staff leave or peak periods, so your property is always looked after and there’s never any downtime.

A Word from our Clients

David Hollis

September 30, 2024
Star Star Star Star Star
We recently had some questions regarding our investment property, our Leah Jay Property Manager, Milly, kindly suggested we have a chat with the the Leah Jay Investment Services Team. The Lead Services advisor, Pippa, called us and we were able to discuss our thoughts in a timely manner. We were provided with professional advice including a suburb market comparison report and a desktop property valuation appraisal which assisted us to feel comfortable with our decisions to move forward. Pippa is friendly, supportive with a quick response time. The Leah Jay team has managed our property for over 20 years. We recommend their work and confirm it is of a high standard.

Nicole

September 30, 2024
Star Star Star Star Star
Jasmina has been nothing short of fantastic!!!! I can not thank her enough for all of her help. She has been so prompt in her replies and was more than happy to answer any questions I had. Thank you Jasmina and Leah Jay!!!!

Hannah Mcnamara

September 26, 2024
Star Star Star Star Star
Leah Jay and the owner have been great to work with over the years. Highly recommend they have been very efficient and always communicated well. Thank you and special thanks to Emily.

Sarah Arthur

September 26, 2024
Star Star Star Star Star
Great communication, quick responses and amazing support. Highly recommended the Leah Jay Newcastle team. I have rented for the past 2 years and our property manager Emily and the whole Leah Jay team have made being a tenant an enjoyable experience going above and beyond to assist us when required. Nothing but positive feedback from a tenant perspective, thank you for all that you’ve done!

James

September 24, 2024
Star Star Star Star Star
Meg Goodrich and the Leah Jay team I. Newcastle were fantastic to work with and I would definitely recommend. Meg and the team are very responsive, thorough and so supportive throughout the entire process making it as easy as possible and stress free for me.

Bernice Offner

September 19, 2024
Star Star Star Star Star
Highly recommend the rental team at Leah Jay Newcastle, they have been exceptional so far. In the midst of a rental crisis and an incredibly stressful time for tenants relocating to the area, the team at Leah Jay has ensured outstanding communication in a timely manner to reduce the difficulties.

S K

September 18, 2024
Star Star Star Star Star
Emily and the Leah Jay Team are very professional, efficient and friendly. The LJ team are helpful and they always respond to my queries in a timely manner. If you're looking for a property in Newcastle I recommend you reach out to Leah Jay!

Greg Bendeich

September 12, 2024
Star Star Star Star Star
It's been great working with Leah Jay over the last almost decade with our investment property. The team at Leah Jay have always been professional and courteous while managing our property. I'd like to give a special call out to Emily and Pippa, who over the last few months have helped us greatly once we made to decision to sell the property. I highly recommend Leah Jay, but as importantly Emily and Pippa; nothing ever seemed to much trouble as we moved through the process of selling our property in Cliftleigh.

Bobby Tui

September 7, 2024
Star Star Star Star Star
I recently had the pleasure of working with Leah Jay - Newcastle to secure a rental property, and I couldn't be happier with the service I received! From the very beginning, the team was incredibly responsive and attentive to my needs. The turnaround time was impressively quick, making the entire process smooth and stress-free. Jasmina professionalism and dedication truly stood out, and I felt supported at every step. If you're looking for a reliable and efficient agency to help you find a rental property, I highly recommend Leah Jay - Newcastle. Thank you for making this experience so positive!

robbie mckenna

August 29, 2024
Star Star Star Star Star
I want to thank the team at Leah Jay - Newcastle , especially Emily and Zia who went over and beyond with helping me with my recent relocation . Moving can be stressful but they made the whole process go like clockwork , any queries I had were answered promptly and I was left in no doubt that I was dealing with a professional company who care . I would have no hesitation in recommending Leah Jay - Newcastle to your for all your property needs .

Find Out How We Can Help You

Looking for clarity on your investment strategy or current property performance? Reach out today and speak to a property management specialist who gets it.

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