Finding the right tenants for a property is a crucial aspect of a property managers job, but how do real estate agents choose tenants in NSW?

Throughout the rental application process, all real estate agents assess prospective tenant applications based on the following criteria:

  • a candidate’s previous rental history and references from former landlords or agents, which can provide valuable insights into their suitability as renters.
  • a candidate’s financial stability and capacity to manage regular rental payments. 
  • credit checks on a candidate’s credit history.
  • employment status and income verification to ensure a candidate can afford the rental payments.

These are some of the tools used by agents to determine a tenant’s reliability in meeting financial obligations. Furthermore, in-person interactions and property inspections allow agents to gauge the overall compatibility of a potential renter with the property, providing an essential opportunity for both parties to form impressions and make informed decisions.

Ultimately, the process of choosing tenants is guided by a well-structured rental criteria checklist, which simplifies the selection process. This methodical approach contributes significantly to a successful and worry-free rental experience for both landlords and tenants alike.


Understanding Tenant Requirements

Generally speaking property managers are tasked with selecting suitable tenants for rental properties. The role of a property manager is to ensure that prospective tenants are reliable, responsible and suited to the rental property, as this can make all the difference in fostering a strong relationship between tenant, owner and property manager.

To achieve this, property managers follow specific guidelines set by the NSW tenancy laws.

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Assessing Financial Stability

  • Income verification: Real Estates typically require tenants to have a monthly income at least five times greater than the rental payment.
  • Credit history: A credit report helps the property manager to assess the financial responsibility of applicants, providing insight into their payment habits and outstanding debts. A tenant’s ability to pay the rent on time is of utmost importance when selecting a suitable renter.
  • Employment history: Ensuring tenants have a stable job and work history indicates their ability to maintain their income for the duration of the lease.

Character and Behaviour

It’s essential for property managers to consider the character and behaviour of potential tenants. To do this, they may:

  • Check for a criminal history: Conduct background checks to identify any past criminal activity, which could be a red flag for potential issues during the tenancy.
  • Contact landlord or character references: Speak with previous landlords to understand the applicant’s rental history, especially when it comes to meeting responsibilities, maintaining the property, and getting along with neighbours.
  • Behaviour during inspections: Evaluate how a prospective tenant behaves during an open house inspection – respectfulness and interest in the property are good indicators.

To comply with NSW tenancy laws, real estate agents must adhere to each of these aspects during the tenant selection process. Doing so ensures that suitable, responsible individuals are chosen, creating a positive rental experience for both landlord and tenant.

Screening Prospective Tenants

Choosing the right tenant for a property is crucial for property managers and landlords. A thorough screening process helps minimise the risk of problematic tenants and ensures a positive renting experience. This section will discuss various aspects of screening prospective tenants, including background checks, credit history, employment verification, and the National Tenancy Database (NTD).

Background Checks

One vital step in screening prospective tenants is conducting a thorough background check, which typically includes previous rental history, criminal records, and personal references. Rental history helps to identify any past evictions or issues with previous landlords. Criminal records can indicate potential risks the tenant might pose while personal references, such as those from employers or colleagues, provide insight into the tenant’s character and reliability.

Credit History

Evaluating a tenant’s credit history is essential in determining their ability to pay rent on time and manage finances responsibly. A poor credit history could indicate potential risks of late or missed rent payments. However, agents should keep in mind any extenuating circumstances that may have affected the tenant’s credit history and consider them during the screening process.

Employment Verification

Assessing a tenant’s employment status is crucial to understanding their financial stability. Property managers may request proof of income, such as payslips, tax returns, or a letter from the employer, to verify the tenant’s current job, salary, and duration of employment. Ensuring a tenant has a stable and sufficient income to cover rent payments is a key factor in mitigating the risk of unpaid rent and other financial issues.

What is the National Tenancy Database?

The National Tenancy Database (NTD) is a valuable resource for real estate agents and property managers in NSW to access tenant information. Comprising tenancy blacklists, credit histories, court records, and bankruptcy notices, the NTD allows agents to gain a comprehensive overview of a prospective tenant’s rental history and assess risks associated with renting to them. Property managers are required to obtain a tenant’s consent before accessing their information on the NTD. Utilising this resource can help ensure informed decisions are made when selecting suitable tenants for a property.

Communication with the Landlord

One crucial aspect of the tenant selection process is communication with landlords, understanding their feedback and regularly providing updates. Landlords rely on property managers to filter candidates, so they must understand the landlord’s plans for the property and convey information about potential tenants’ background checks, rental history, employment status, and financial stability. This information helps landlords to make informed decisions and choose reliable and responsible tenants.

When presenting possible candidates to landlords, property managers should highlight the qualities that make each potential tenant a good fit for the property. Property managers must be precise, clear, and objective when sharing these details, as it reflects their expertise and professionalism. Furthermore, addressing any concerns or questions the landlord may have about the candidates is essential for building trust.

Maintaining open and consistent communication between the property manager, landlord, and tenant is crucial for avoiding misunderstandings and disagreements. This includes promptly addressing any issues arising during the rental period and ensuring both parties are aware of their rights and responsibilities according to the NSW tenancy laws.

Managing Property Viewings

When it comes to selecting tenants, Property managers have a responsibility to ensure they are choosing reliable individuals who will take care of the property and meet their financial obligations. Property viewings are a crucial part of this process, allowing agents to assess prospective tenants based on how they present themselves, as well as their behaviours, and interactions during the viewing.

During the viewing, property managers should encourage prospective tenants to ask questions, share their needs, and express any concerns about the property. By fostering open communication, a property manager can better understand the tenants’ requirements and assess their suitability for the property.

How to Stand Out as a Prospective Tenant

In the realm of real estate, choosing the right tenant is crucial for maintaining a healthy rental property and a good landlord-tenant relationship. It is primarily property managers who assess prospective tenants based on several factors to ensure they select individuals who can pay rent on time, maintain the property and abide by the established rules.

To stand out as a prospective tenant, you should show:

  • a verifiable employment history 
  • a good credit score
  • a verifiable rental history
  • stable income
  • transparency about preferences and needs
  • interest and engagement at the property viewing

By balancing these factors carefully, property managers can confidently choose tenants who will enhance the success of a rental property and maintain a favourable relationship with the landlord.

Key Takeaways

Looking for a Rental Property? Contact Leah Jay Today

Whether you’re a landlord or a renter, it is important to understand how the rental application process works and the role of a good property manager. 

Leah Jay are the most awarded property managers in NSW, focusing solely on property management for almost three decades. Our expert team would be happy to answer any questions you may have on leasing and property management services, call us today.

Disclaimer: This information is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your situation, and for professional advice, seek out a financial adviser.