applying for a property

Helpful Information when applying for a property

Applying for a property with Leah Jay is easy, here is what you need to know.

  1. Register your interest to view the property. By registering you will receive an application link and (if available) a virtual tour link.Please note all our residential inspections, prior to pre-approval are being conducted by virtual video inspection. If there is no virtual inspection available, sit tight, we will advise when one is ready as it’s likely the property is still tenanted.
  2. Our office requires each occupant over 18 to submit a separate application.
  3. You will be required to supply the following documentation when applying for a property (failure to supply this can delay the processing of your application):
  • Photo ID
  • Payslips / Centrelink statement or another form of income statement
  • Bank statement
  • Proof of residency (e.g. utility bill, council/water rates notice)
  • Additional documents can be added to strengthen and support your application
  • Cover letters can be provided in the “Tell us about yourself” tenant questions

To optimise the speed of processing and the opportunity for approval of your application, please ensure you complete all the required fields and provide the correct email addresses for your employer and property referees.

Please note references are automatically sent once the application is submitted.

When we receive your application
  1. We will commence processing and submit a brief to the owners for consideration and shortlisting.
  2. Your application will be either Shortlisted for continued processing OR Not Shortlisted in which we invite you to then continue applying for other available properties with Leah Jay.
  3. We will continue to keep you informed and updated via email and/or SMS of any changes concerning your application.
  4. If your application is finalised to be presented to the owner for consideration, we will arrange a physical inspection of the property before any formal offers of tenancy.
  5. If approved for a property, you will then have 24 hours to secure it by paying a holding deposit.
Things to know when applying for a property

Tenancy reference checks – As part of processing your shortlisted application we will conduct a tenancy check via the TICA database. Should you be listed on this database for any reason by a previous agency, this could affect the outcome of your application proceeding any further.

Properties are often leased very quickly, you may even find they go before you get time to put an application in. In order to turn properties around rapidly and to inform people looking at the property, the process is expedited as quickly as possible. Despite our best efforts to prevent disappointment and frustration, it may be unavoidable.

Sometimes applications are held up, whilst we process applications as quickly as possible, there can be delays. This might be due to the number of applications received or because we are required to wait for final approval from the owners. We do genuinely understand the anxiety and frustration of house-hunting, so we try our best to help where we can.

What can you do?
  • Keep an eye on our list of available properties which can be found here
  • Contact our dedicated Leasing Team and tell us what kind of property you’re looking for so you can be notified of new listings that matches your criteria
  • If you find a property that does match your criteria, submit your application as soon as possible, and include as much relevant information as possible. For example, if you have a pet consider writing a Pet Resume to support your application. You can find helpful information on how to write a Pet Resume here 
  • Research the area around properties so you know what facilities are nearby. You can explore the Hunter suburbs here

If you are successful in applying for a property the Department of Fair Trading has produced a New Tenant Checklist, which provides some helpful information in how to approach your new tenancy.

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